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Randstad Portugal

Customer Support Specialist – German Speaker (M/F/X)

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Description

Are you fluent in both German and English? Looking for a dynamic role with real opportunities for professional growth?

We have the perfect opportunity for you! We are currently recruiting Spanish-speaking Customer Support Specialists to join our teams based in Portugal.

Ready for your next challenge? Apply now and bring your talent!

  • Key Responsibilities:
  • Provide exceptional support to German-speaking customers via phone, email, live chat, and social media.
  • Timely resolve customer inquiries, troubleshoot issues, and clarify product and service details.
  • Build lasting positive relationships by delivering tailored, empathetic, and efficient assistance.
  • Maintain accurate records of customer interactions and feedback in the internal CRM database
  • What We Offer:
  • Attractive base salary plus meal allowance.
  • Regular performance bonuses to celebrate your achievements.
  • Comprehensive health insurance package.
  • Structured training, career progression plans, and a welcoming, multicultural team environment.
  • Apply Today!
  • Don't miss out on taking the next step in your career. Apply now and start your journey with us!
  • Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.
  • If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.
  • #LanguageGD
  • Qualifications & Skills:
  • Native or C2-level fluent German speaker (mandatory), with solid business proficiency in English.
  • High school diploma or equivalent.
  • Exceptional verbal and written communication skills with strong active listening abilities.
  • A positive, solution-oriented mindset with a genuine passion for helping people.
  • Basic computer literacy and comfortable learning new software tools quickly
Apply

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