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GHRS TRAINING LLP

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Customer Support Specialist

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Description

We are seeking a dedicated Customer Support Specialist to join our team in Karnataka. This role is essential for providing exceptional customer service in an international voice process environment. The ideal candidate will possess excellent English communication skills and demonstrate strong customer handling and active listening abilities. As a Customer Support Specialist, you will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience. You will work in a dynamic environment with rotational shifts, requiring flexibility and a willingness to adapt to varying schedules. Key responsibilities include managing customer interactions, providing accurate information, and maintaining a high level of professionalism. Candidates should have prior experience in international voice processes or BPO settings. We offer a competitive salary package along with performance incentives and a cab facility for both sides. If you are passionate about customer service and meet the qualifications, we encourage you to apply and join our team of professionals committed to excellence in customer support.
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