Customer Support Specialist – Italian Market

Lisbon, Portugal | On-Site | Training Start: June 2

Are you a native-level Italian speaker (C2) with good English skills (B2+) looking to start or grow your international career in Portugal? Join a global customer experience company in Lisbon and work in an exciting multicultural environment.

Key Responsibilities

• Assist customers via phone, email, and chat

• Resolve account, service, and general support enquiries

• Deliver professional and empathetic customer service

• Follow quality and productivity targets

Requirements

• Italian proficiency C2 (spoken & written)

• English proficiency B2 minimum

• Customer service experience is advantageous

• Availability to relocate to Lisbon

• EU passport or valid Portuguese work authorization

What's on Offer

• Salary: EUR 1049 gross x12 months

• Additional bonuses (performance, hours, weekend shifts)

• Benefits package included

• Relocation package provided

• Accommodation with room & utilities included in contract

• Paid training starting June 2

• Stable long-term international opportunity

Schedule

40 hours per week
Rotational shifts between 08:00–22:00
2 days off per week

Apply via: dylan.nyamande@cbtalents.org
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