Customer Support Specialist (Logistics)

We are looking for a Customer Support Specialist to join our auto transport and logistics brokerage team.

Requirements
Good spoken and written English
Basic experience in customer support, logistics, dispatching, or a similar role
Basic knowledge of U.S. geography, states, and major routes
Availability to work during U.S. Central Time, from 8:00 AM to 7:00 PM
Strong communication and organizational skills
Ability to multitask and work in a fast-paced environment
Responsible, reliable, and detail-oriented
Responsibilities
Communicate with drivers, carriers, and customers
Provide customers with regular transportation updates
Assign vehicle shipments to carriers using the internal system
Monitor shipment progress and delivery status
Resolve basic operational and communication issues
Keep dispatch records accurate and up to date
Coordinate with the internal team to ensure smooth transportation operations
What We Offer
Base salary plus performance-based commission
Stable, full-time position
Training and support from the team
Opportunities for professional growth
This role is a good fit for someone with experience in customer support or logistics who is comfortable communicating in English and working with U.S.-based clients and carriers.