Customer Support Specialist - Norwegian language
Posted Updated
Description
Are you passionate about helping people and solving problems through chat and email?
Join Silver Bell Group and support customers of one of the world’s leading e-commerce platforms. We are looking for Norwegian-speaking Customer Support Specialists who want to grow in an international environment and be part of a dynamic and supportive team.
Responsibilities:
- Provide customer support in Norwegian through calls and email
- Assist customers with inquiries, orders, and product-related questions
- Document and maintain accurate records of customer interactions and solutions
- Ensure a high level of customer satisfaction through professional and friendly communication
Requirements:
- Fluent Norwegian (written and spoken)
- Intermediate English level (B2)
- Strong communication skills with a customer-focused mindset
- Previous experience in customer support or similar roles is a plus
- Ability to work in a fast-paced and team-oriented environment
What we offer:
- Competitive salary + performance-based bonuses
- Comprehensive onboarding and training to help you succeed in the role
- Opportunity to support one of the world’s leading online shopping platforms
- Modern offices in Belgrade, Novi Sad or Subotica
- Clear career path and opportunities for advancement within the company
- Referral bonus program - earn extra by recommending friends
- Team-building activities and supportive team culture