Customer Support Specialist
Job Description:
We are seeking a Customer Support Specialist to join our team! Our team is growing, and we are looking for candidates that are interested in joining a fast-paced environment with the opportunity to build a long-term career.
Our ideal candidate is a person who is flexible, trainable, and motivated to succeed. A person looking for a long-term career who wants to get their foot in the door with a company that continuously promotes within. We are currently looking to hire 3 team members.
Position Benefits:
- Full training provided
- No experience needed
- Great compensation and bonus opportunities
- Health, dental and vision benefits
- Supplemental benefits
- Paid vacation
- Dynamic team environment
- Opportunity for career growth
As a Customer Support Specialist, you will collaborate with core team members and department heads to navigate customers' needs and deliver optimal results. We are looking for a candidate with a history of success interacting with customers, building strong relationships, and practicing customer advocacy. Our ideal candidate is eager to learn, strives for excellence, and is committed to building a long-term career.
Responsibilities:
- Handle customer inquiries
- Provide information about our services
- Troubleshoot and resolve issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with customers
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Golf or travel industry experience (not required)
- Logistics or transportation experience (not required)
We pride ourselves in great company culture and mentoring our employees to reach their full potential and long-term career goals. If you feel that you possess the qualities we are looking for and would like to learn more about our company, apply it now!