Customer Support Specialist T1
Posted Updated
Along with our partner, we are seeking a Customer Support Specialist – Tier 1 to serve as the first point of contact for customers using their hardware and software solutions. This role is primarily focused on phone-based customer support, understanding customer questions, providing clear solutions, and assisting with basic troubleshooting when needed.The ideal candidate has strong customer service experience, excellent communication skills, and is comfortable handling a high volume of customer…