Customer Support Specialist - Us Process - Voice Process - Night shift

Customer Support Specialist - Us Process - Voice Process - Night shift - Ahmedabad Company: Mangalam Information Technologies Pvt Ltd Job Location: Ahmedabad, Gujarat, India Employment Type: Full-time Salary: 28K a month Job Opportunity: International Voice Process(Customer Support profile) Company Name: Mangalam Information Technologies Pvt Ltd Website: mangalaminfotech.com Location: Ahmedabad Job Responsibilities: 1. Outbound calls & Inbound calls to the clients for Records Retrievals or facility 2. Calling the insurance carriers based on the appointment received by the clients. 3. Calling insurance companies to get the status. 4. Willing to work in any process pertaining to voice based on the requirement. 5. Maintain the individual daily logs. 6. Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs. 7. Work cohesively in a team setting and assist team members to achieve shared goals. 8. Communication / Issue escalation to seniors if there is any in a timely manner. Shift Timing: 6:30 PM to 3:30 AM Key Benefits: 5 Days Working Meal Faculty 2700/- -Attendance Bonus 25000/- Retention bonus 30 Paid Leaves Annually Certified as a "Great Place to Work" Compensation: Up to 28,000.00 per month Benefits: Food provided Provident Fund Work Location: In person .