Customer Support Specialist with German

We are building a customer support team for our new project and are looking for a Customer Support Representative who is confident in both spoken and written German and English (B2 or higher).

You’re our ideal candidate if you:
Are fluent in German (B2/C1 level);
Have strong communication skills and are eager to learn, grow, and quickly grasp new information;
Have previous experience in customer support (a plus, but not required).

What you’ll do:
Providing customer service to German-speaking customers during incoming calls;
Responding to inquiries about products in writing;
Ensuring high-quality customer service and a positive experience when interacting with the service.

What we offer:
Paid training;
Stable and on-time salary (fixed pay + performance-based bonuses);
Career development opportunities (within the project or in other company departments);
Full-time employment;
Work schedule: Monday to Friday, 10:00–18:00 (Kyiv time);
Comfortable office or the option to work remotely (with a stable internet connection and backup power during outages);
Supportive colleagues and a friendly, young team.