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Customer Support with Swedish for SAS Airlines

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Description

Wynagrodzenie
umowa o pracę: 9750 – 9750 PLN / mies. brutto

Your responsibilities:

  • Provide assistance to our premium clients, ensuring their journeys are comfortable.

  • Assist partners in selecting flights, products, and the proper payment methods and taxation codes .

  • Navigate the world of airline fares, selecting layovers and destinations in accordance to client budget and needs.

  • Understand customer needs and solve their travel issues with empathy and care.

  • Build unbreakable relationships with your customers by becoming their guide on the journey.

  • Troubleshoot AMADEUS code and ensure reservations are made correctly and verified

Our Requirements:

  • Fluent in, Swedish (C1) and English (B2 level), formal in speech and writing.

  • Naturally helpful, with the enthusiasm and a professional demeanor.

  • Active listener who communicates without problems.

  • Attention to detail with high troubleshooting skills.

  • Highly organized with an ability to multi-task.

  • Experience in Customer Service industry.


What we offer:

  • Salary: 9.750,00 PLN, gross monthly; Labour contract

  • Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge,

  • We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.

  • Staff discount on purchasing SAS flight fares.

  • Skill Development: Gain new skills through comprehensive training programs.

  • Career Path: Enjoy rapid advancement and professional growth in a dynamic environment, pioneered by a sponsored Linkedin Learning account.

  • Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.

Skills

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