Customer Technical Program Manager
Summary
Technical Program Manager at a fabless semiconductor company, orchestrating customer engagements with hyperscalers and Tier-1 cloud providers to drive DPU and data-center switch programs from concept to mass deployment. Requires deep data-center networking expertise (DPU/SmartNIC, RDMA, DPDK, SONiC, P4) and 10+ years in semiconductor/networking.
About Xsight Labs
Xsight Labs is a leading fabless semiconductor company delivering end-to-end connectivity solutions for cloud service providers, hyperscale data center networks, and edge applications. As a result of Xsight’s industry-leading products and technology, we are turning heads in the industry and looking to grow our team.
Xsight’s E1 DPU is the world’s first 800G DPU, built around a many-core on-path CPU fabric and hardware accelerators. Together with a standards-based SW development model, this architecture delivers industry-leading performance while oLering greater ease-of-programmability compared to traditional DPUs.
The company’s X2 family of fully programmable data center switches, ranging from 3.2T to 12.8T, provide application-optimized switching for top-of-rack deployments, data center fabrics, high-performance computing (HPC), and AI/ML clusters. Together, these products accelerate the high-performance network solutions of tomorrow.
Job Description:
Reporting to the Director of Customer Engineering, the Technical Program Manager (TPM) is the operational engine of our customer engagements. This is not a standard project management role; it requires a process-oriented leader who can create order out of the "chaos" of multiple simultaneous threads. You will navigate the internal development cycles of Hyperscalers and other Tier-1 customers to ensure our silicon and software are integrated at scale, from concept to production.
Responsibilities will include, but are not limited to:
• Operational Orchestration: Create order and clear processes out of complex, competing technical threads to ensure customer program success.
• Hyperscale Alignment: Act as the internal expert on Hyperscaler development cycles, ensuring Xsight’s delivery aligns with customer-specific processes and milestones.
• Program Lifecycle Leadership: Manage customer projects through the entire lifecycle—from initial concept and implementation to production and massivescale deployment.
• Cross-Functional Advocacy: Balance the "Voice of the Customer" with Xsight's internal resource needs, collaborating with PLM, Sales, and R&D to resolve issues.
• High-Velocity Execution: Drive technical progress at an extreme velocity, managing multiple customer projects with often conflicting priorities.
• Executive Presence: Represent Xsight in high-stakes technical meetings, using strong influence and communication skills to drive alignment across global teams.
Requirements
Qualifications
• Education: B.S. in Computer Science, Electrical Engineering, or a related discipline.
• Industry Experience: 10+ years in the semiconductor or networking market (15+ years preferred), with deep knowledge of cloud architectures and hyperscale internal workings.
• Strong understanding of data-center networking, DPU/SmartNIC trends, including specific experience with programmable architectures.
• Solid knowledge of fundamental technologies such as Ethernet networking, storage, and data center infrastructure and specifically in the semiconductor market.
• Familiarity with high-performance data center technologies including RDMA, DPDK, SPDK, NVMe, Cloud Native, Linux, SONiC, DASH and P4.
• Velocity & Agility: Proven ability to work independently in a dynamic, high-velocity startup environment where priorities can shift rapidly.
• Interpersonal Leadership: People-oriented with an executive presence and a demonstrated ability to influence others without direct authority.
• Direct customer interaction experience, face-to-face and remote. • Customer service-oriented mindset and strong communication skills, including fluency in English (written and verbal) and good listening skills.
• Ability to work independently and as part of a team. Xsight is a collaborative teamoriented environment. Regardless of level, everyone at Xsight is an individual contributor that contributes to the greater success of the company.
• Ability to travel globally is required.
• Direct experience managing programs for major cloud providers (e.g., AWS, Google, Microsoft, Meta, Oracle) is a preferred diLerentiator.
Location: USA, Northern California Bay Area preferred