Cyara Testing Lead

JOB DESCRIPTION: In depth knowledge of IVR testing and engineering, and extensive experience in testing process involving Contact Centre products like Amazon Connect · Highly proficient in Cyara IVR automation tool · Extensive hands on experience in testing IVR’s, inbound and outbound calls using manual / Cyara · Hands on experience in Cyara cruncher tool to perform IVR performance testing · Excellent communication and collaboration skills, and be a strong team player. · Experience diagnosing t…