Cyber IAM Managed Service_Active Directory
Summary
Provide managed identity services for clients, administering Active Directory, troubleshooting authentication issues, and ensuring secure hybrid identity operations with Azure AD.
- We are seeking a skilled and motivated Associate Consultant – Level L2 with minimum 24 months of experience to join our
- Identity Management team, focusing on Active Directory Domain Services (AD DS), hybrid identity operations and directory
- security support. The ideal candidate will support AD administration, incident resolution, change execution, compliance
- activities and continuous improvement of enterprise identity services.
- Minimum 24 months of experience in identity management, infrastructure operations or Active Directory administration.
- Strong understanding of AD DS concepts including directory objects, schema, global catalog, sites and services, FSMO roles, replicationand trusts.
- Hands-on experience with ADUC, GPMC, DNS Manager, Event Viewer, ADSI Edit, Repadmin, Dcdiag and PowerShell for administration andtroubleshooting.
- Experience with Group Policy creation, update, troubleshooting and controlled change deployment.
- Good understanding of Kerberos, LDAP, NTLM, DNS, authentication flows, password policies and account security controls.
- Familiarity with Windows Server, patching coordination, domain controller health checks, backup/restore concepts and disaster recoverysupport.
- Understanding of hybrid identity integration with Entra ID, Azure AD Connect / Cloud Sync and identity lifecycle processes.
- Good documentation, presentation and reporting skills for operational runbooks, SOPs, controls and client updates.
- Have strong working knowledge of Active Directory Domain Services, domain controllers, forests, domains, OUs, trusts, DNS, DHCP andGroup Policy.
- Perform user, group, computer and service account administration in line with defined access and security procedures.
- Troubleshoot authentication, authorization, replication, account lockout and GPO-related issues using standard operational tools.
- Support privileged access, access request fulfilment, periodic access review and audit evidence collection.
- Collaborate with Security, Operations, Application Owners and Service Providers on onboarding, incidents, changes and serviceimprovement activities.
- Build strong professional working relationships with client personnel and communicate technical information clearly to non-technicalstakeholders.
- Be willing to work in rotational shifts supporting client environments and deliver timely, high-quality work diligently.
- Identify issues, risks and opportunities, and communicate them to the appropriate senior team member.
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent work experience).