Cyber Security Analyst (SOC)
Job Responsibilities
- Focus on delivering Cyber Security Managed Services to enterprise customers.
- Monitor security events and alerts to detect, analyze, and identify suspicious activities and potential security threats.
- Help customers mitigate cybersecurity risks by providing timely recommendations and remediation measures.
- Conduct incident handling, investigation, and escalation in accordance with established procedures.
- Assist in maintaining daily team operations and administrative activities.
- Collaborate with internal technical teams to deliver high-quality cybersecurity services to customers.
- Maintain effective communication and coordination among technical teams, sales teams, and customers to ensure service excellence and customer satisfaction.
- Prepare security reports and provide updates on security incidents, vulnerabilities, and service performance as required.
Requirements
- Higher Diploma or University degree in Information Systems, Computer Science, Cybersecurity, or a related discipline.
- Professional certifications such as CISSP, CISA, and/or CEH are mandatory.
- Additional certifications including OSCP+, MCSE, CCNA, and/or CCNP are highly desirable.
- Minimum 5 years of experience in cybersecurity solutions and/or security services.
- Strong team coordination skills, with proven technical expertise in cybersecurity and problem-solving capabilities.
- Good command of both written and spoken English and Chinese.
- Self-motivated, proactive, willing to learn new technologies, and able to work independently.
- Candidates with 10 years or more of relevant experience, or with exceptional qualifications, may be considered for the position of Senior Security Analyst.