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QBE Insurance

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Cyber Security Governance Analyst

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Discussion

Shadow IT Identification & Risk Assessment

  • Support the identification and analysis of Shadow IT, Business-Managed IT solutions and 3rd Party-Mandated solutions across QBE.

  • Conduct risk assessments of identified applications, platforms and services.

  • Evaluate technology solutions against control requirements and governance frameworks.

  • Review supporting documentation, authoritative sources and operational processes to assess risk exposure.

  • Identify, document and communicate identified technology risks, control gaps and remediation recommendations.

  • Support the maintenance of Shadow IT inventories and associated risk registers.

  • Track remediation activities throughout the lifecycle to ensure status is updated along the way and identified applications, platforms and services are moved to appropriate state.

Governance, Compliance & Oversight

  • Support the development, implementation and maintenance of QBE's Shadow IT governance framework, processes and standards.

  • Monitor compliance with governance requirements and minimum control standards.

  • Coordinate periodic reviews and re-assessments of identified solutions to ensure ongoing compliance.

  • Assist in providing information needed to document policy exceptions, risk acceptances and governance approvals.

  • Support governance forums by preparing reporting, metrics and risk summaries.

  • Track and report on remediation activities and governance outcomes.

  • Contribute to the development and maintenance of governance documentation, standards and operating procedures.

Stakeholder Engagement & Advisory

  • Partner with business and IT stakeholders to understand technology usage and support risk-informed decision making.

  • Provide guidance on Business-Managed IT and 3rd Party-Mandated governance requirements, risk management expectations and security controls.

  • Support business teams through onboarding, review and governance approval processes.

  • Collaborate with Technology, Cyber Security, Risk, Privacy, Compliance and Procurement teams to address identified risks and control gaps.

  • Assist in raising awareness of Shadow IT risks and governance requirements across the organisation.

  • Support workshops, assessments and stakeholder engagement activities relating to Shadow IT governance.

Reporting & Data Analysis

  • Maintain governance dashboards, inventories and reporting related to Shadow IT, Business-Managed IT and 3rd Party-Mandated technology risks.

  • Analyse trends, emerging risks and recurring governance issues to identify improvement opportunities.

  • Prepare reports, presentations and risk summaries for governance committees and leadership stakeholders.

  • Monitor key risk indicators, compliance metrics and management actions.

  • Support internal audit, regulatory and assurance activities relating to Shadow IT governance processes.

Continuous Improvement & Capability Development

  • Contribute to the ongoing enhancement of QBE's Shadow IT governance capability, processes and tooling.

  • Identify opportunities to improve governance efficiency, automation and user experience.

  • Assist with the development of guidance materials, training content and awareness initiatives.

  • Support process reviews to ensure governance frameworks remain effective, scalable and aligned to business needs.

  • Monitor industry trends, regulatory developments and emerging risks associated with business-managed technology solutions.

  • Contribute to initiatives that strengthen cyber risk management, technology governance and operational resilience.


About You

To be successful in this role, you will demonstrate:

  • Experience in Cyber Security, Information Security, Technology Risk, IT Governance, Operational Risk or a related discipline.

  • Experience supporting risk assessments, governance activities or compliance programs.

  • Understanding of cybersecurity risk management principles and governance practices.

  • Knowledge of information security frameworks and standards such as ISO 27001, NIST CSF, COBIT or related frameworks.

  • Ability to assess risk and translate technical concepts into clear business outcomes.

  • Strong analytical and problem-solving skills with excellent attention to detail.

  • Ability to manage multiple activities and priorities in a structured and organized manner.

  • Strong written and verbal communication skills.

  • Effective stakeholder engagement skills and the ability to work collaboratively across business and technology teams.

  • Experience preparing reports, metrics, governance documentation and risk summaries.

  • A proactive mindset with a strong focus on continuous improvement.

  • A collaborative and customer-focused approach to delivering outcomes.


Preferred Qualifications

  • Degree in Cyber Security, Information Technology, Risk Management, Business, Governance or a related discipline.

  • Professional certifications such as Security+, CISA, CRISC, CGRC, COBIT Foundation, ISO 27001 Foundation or equivalent.

  • Experience working within regulated industries such as insurance, financial services or banking.

  • Experience supporting technology governance, Shadow IT, SaaS governance, operational risk or compliance programs.

  • Experience working with governance, risk and compliance (GRC) platforms, workflow tools or technology inventory solutions.

  • Familiarity with cloud technologies, SaaS platforms and modern business application environments.

Key Focus Areas of the Role

  • Shadow IT discovery and assessment

  • Business-Managed IT and 3rd Party-Mandated governance

  • Compliance monitoring and reporting

  • Risk identification and remediation tracking

  • Stakeholder engagement and advisory

  • Governance framework development and continuous improvement


Skills

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