Job purpose
Protect digital data from theft, damage, or unauthorized access. Prevent data breaches, block cyber threats, and ensure systems remain secure and operational. Conduct penetration tests, vulnerability assessments, and ensure compliance, with regular reporting on security posture.
Key accountability areas
IT business continuity:
Respond to support tickets within your sphere of experience (L3 only).
Be asked to cover support tickets in areas outside of your core area of experience, invoking vendor support where required.
Undertake self-directed learning and development on strategic vendors at a detailed technical level such that you feel comfortable performing installation, upgrades, and changes at a professional services level.
Work under broad direction, personally managing your day-to-day tasks according to urgency and priority.
Compliance and monitoring:
Support clients through remote or on-site professional services delivery.
Liaise with stakeholders in relation to cyber security issues and provide future recommendations.
Monitor and respond to phishing emails and pharming activity.
IT security consultancy:
Assist with the creation, maintenance, and delivery of cyber security awareness training for colleagues.
Give advice and guidance to staff on issues such as spam and unwanted or malicious emails.
Reporting:
Generate reports for both technical and non-technical staff and stakeholders.
Maintain an information security risk register and assist with internal and external audits relating to information security.
Role accountability
HR proficiency:
Ability to obtain updated soft and technical skills related to the job.
Delivery:
Perform the planned activities to meet the operational and development targets as per delivery schedules.
Utilize resources effectively to achieve objectives within efficient cost and time.
Provide a periodic report detailing the deviation and execution of planned tasks.
Problem-solving:
Solve any related problems that arise and escalate any complex operational issues.
Quality:
Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.
Business process improvement:
Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.
Compliance:
Comply with related policy and procedures and work instructions.
Health, safety, and environment:
Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.
Academic qualification
Bachelor degree in computer science or any relevant field
Work experience
2 to 4 years
Technical / functional competencies
Risk assessment
Cyber security administration
Cyber security design
Cyber security monitoring
Cyber security testing