Cyber Security Team Manager
Summary
Leads the British Red Cross cybersecurity team, overseeing security operations like threat detection, incident response, and vulnerability management.
Could you be accountable for ensuring that the team’s workload is structured, prioritised, and delivered effectively to meet the needs of the organisation as well as fostering sustainable working practices?
The role is a key interface between the operations team and stakeholders across the charity, supporting difficult conversations and acting as an escalation point to ensure that cyber security risks and issues are properly communicated, understood, and addressed in a timely manner. What will a day in the life of a Cyber Security Team Manager involve?
- Lead and manage the cyber security operations team to deliver effective security services across the organisation, including setting clear objectives and priorities across both reactive work, such as incident handling, and proactive initiatives, such as improvements and automation.
- Oversee day-to-day cyber security operations, ensuring controls and processes operate effectively across security monitoring, threat detection and response, vulnerability management, and secure configuration.
- Implement and refine a clear operating model for the security operations function, aligned to best practice.
- Act as the primary liaison between the cyber security team and business units, IT teams, and external partners.
- Develop and maintain strong working relationships with both technical and non-technical stakeholders.
- Supporting the team to ensure cyber security risks are clearly communicated, understood, and appropriately owned by the business
- Strong leadership and people management skills with a growth mindset that constantly challenges and improves how the team delivers and operates.
- Proven experience managing a security operations or cyber team, including coordinating multi-disciplinary security staff and resources to maintain service performance and availability.
- Broad knowledge of IT systems and cybersecurity principles, threats, and technologies, including network security, cloud security, endpoint protection, identity and access management, vulnerability management, sufficient to engage credibly with technical specialists and support decision-making.
- Experience in security risk management and compliance, ensuring that security controls and operations align with organisational risk appetite and standards, such as ISO 27001 and Cyber Essentials.
- Background in leading teams through change, such as implementing new processes or security tools, and guiding teams through service transitions or evolving requirements. (desirable)
- One or more relevant professional qualifications or certifications in information security or service management, such as CISSP, CISM, CISMP or ITIL v4 Foundation or higher. (desirable)
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform..
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
Together, we are the world's emergency responders