Cyber Threat Intelligence Support Analyst
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Summary
Monitors customer environments on Check Point's ERM threat-intelligence platform around the clock, producing actionable intelligence alerts and reports, investigating cyber attacks and threat actors, and resolving Tier 1 technical and follow-up issues. Core skills: WEBINT/OSINT/HUMINT intelligence analysis and SaaS platform troubleshooting.
- Monitoring customer environments on ERM intelligence platform and producing actionable intelligence alerts and report
- Investigating urgent issues affecting customers such as cyber attacks and incidents, including threat actors, attack tools and techniques
- Resolving Tier 1 technical issues customers may experience on ERM intelligence platform
- Answering customer follow-up requests regarding intelligence alerts received
- Troubleshoot and fix technical issues on complex systems with a wide range of strategies and tools
- Availability to work in 24/7 shifts- 365 days
- Fluent English
- Background in WEBINT, OSINT and HUMINT gathering, source verification, data fusion, and intelligence analysis.
- Experience using SaaS platforms
- A team player who is eager to learn new methods and develop themselves and their team