Cybersecurity Engineer

About the role

We are looking for a motivated and technically skilled Cybersecurity Engineer to join our team. The successful candidate will be responsible for implementing, configuring, maintaining, and troubleshooting cybersecurity solutions to protect customers' IT infrastructure, networks, and systems from evolving cyber threats. The ideal candidate should have a strong technical background in cybersecurity, excellent problem-solving skills, and the ability to work closely with customers, partners, and internal teams to deliver effective security solutions.

Key responsibilities

• Implement, configure, and maintain cybersecurity solutions, including firewalls, endpoint security, intrusion prevention systems (IPS), security information and event management (SIEM), and other security technologies.

• Analyze customer requirements and recommend appropriate cybersecurity products and solutions based on their security needs.

• Perform installation, configuration, integration, testing, and troubleshooting of cybersecurity products and systems.

• Conduct security assessments, vulnerability analysis, and basic security audits to identify potential risks and recommend mitigation measures.

• Provide technical support and respond to customer inquiries in a timely and professional manner.

• Assist customers in investigating and resolving security incidents, system vulnerabilities, and other technical issues.

• Support the sales team by providing technical consultations, product demonstrations, Proof of Concept (POC) activities, and technical presentations.

• Assist in preparing technical proposals, solution designs, tender documentation, and compliance assessments.

• Conduct product training and knowledge-sharing sessions for customers, partners, and internal teams.

• Stay up to date with the latest cybersecurity threats, industry trends, technologies, and best practices.

About you

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Computer Engineering, or a related field.

• At least 1–3 years of experience in IT infrastructure, networking, cybersecurity, or technical support is preferred. Fresh graduates with relevant technical knowledge and a strong willingness to learn are welcome to apply.

• Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, routing, switching, and VPN technologies.

• Familiarity with cybersecurity concepts such as network security, endpoint protection, access control, vulnerability management, and threat detection.

• Hands-on experience with firewalls, endpoint security solutions, SIEM platforms, or other cybersecurity products is an advantage.

• Ability to install, configure, and troubleshoot new products independently by referring to technical manuals and vendor documentation.

• Strong analytical, troubleshooting, and problem-solving skills.

• Good communication and interpersonal skills, with the ability to explain technical concepts to customers with different levels of technical knowledge.

• Ability to work independently as well as collaboratively in a team environment.

• Willingness to learn new technologies and obtain relevant technical certifications.

Benefits

• Opportunities to work with leading cybersecurity technologies and solutions.

• Technical training and professional certification support.

• Exposure to various customer environments and cybersecurity projects.

• Opportunities for professional growth and career development.

• A collaborative and supportive working environment.