Cybersecurity Operations Engineer

Job Description

· We are looking for a Cybersecurity Operations Engineer to support the day-to-day operation, monitoring, troubleshooting, and maintenance of enterprise security technologies.

· The role will work closely with internal IT and cybersecurity teams as well as technology vendors to ensure security platforms remain operational, compliant, and effective.

· The successful candidate will have hands-on experience in security operations and familiarity with cloud-native security, database security, vulnerability management, and network fundamentals.

Key Responsibilities

· Incident Management:

o Monitor and respond to security technology alerts and reported incidents. Investigate issues and escalate incidents or problems to relevant technical teams or technology vendors within the required service levels.

· Troubleshooting & Technical Support:

o Provide operational support for security solutions, troubleshoot product-specific technical issues, and coordinate with internal teams and external vendors through to resolution.

· Patch Management:

o Plan, coordinate, and implement regular security updates and patches to address vulnerabilities and maintain system compliance.

· Service & Change Requests:

o Handle Change Requests (CRs), Service Requests (SRs), and other operational queries in accordance with established procedures and service levels.

· System Monitoring:

o Perform continuous monitoring and regular health checks of security systems to identify issues and ensure operational effectiveness.

· Security Operations:

o Support the administration and operation of security technologies, including cloud-native application security, database security, and vulnerability management platforms.

· Collaboration & Reporting:

o Work closely with IT and cybersecurity teams on incident management, operational reporting, technical investigations, and continuous improvement initiatives.

· Proactive Security:

o Keep up to date with emerging cybersecurity technologies, vulnerabilities, and industry practices, and contribute to initiatives that strengthen the overall security posture.

· Documentation & Compliance:

o Maintain accurate technical documentation, operational procedures, troubleshooting guides, and security-related records.

o Ensure activities follow established security standards and processes.

Minimum Requirements

· Bachelor’s degree or diploma in Computer Science, Information Technology, Cybersecurity, or a related discipline.

· 2–5 years of experience in IT, cybersecurity, security operations, or a related technical role.

· Hands-on knowledge or operational experience with

· Cloud-Native Application Protection Platforms (CNAPP) and container security.

· Experience with **Aqua Security (AquaSec)** or similar cloud-native/container security technologies is an advantage.

· Knowledge of database security technologies and database schemas/architecture.

· Experience with **Imperva Database Activity Monitoring (DAM)** or similar database security solutions is an advantage.

· * Experience with vulnerability management platforms and continuous security monitoring.

· * Knowledge of **Tenable Vulnerability Management (Tenable VMS)** or similar vulnerability management solutions is an advantage.

· * Fundamental knowledge of IP networking, including **TCP/IP, routing, and related networking concepts**. * **CCNA certification** or equivalent networking knowledge is an advantage.

· * Strong analytical, troubleshooting, and problem-solving skills.

· * Good communication and interpersonal skills.

· * Ability to work effectively with internal technical teams and external technology vendors.

· * Strong attention to detail and ability to work within defined service levels and operational procedures.

· Cybersecurity Operations

· Incident & Problem Management

· CNAPP / Cloud Security

· Container Security

· Aqua Security

· Database Security

· Imperva DAM

· Vulnerability Management

· Tenable VMS

· TCP/IP & Networking

· Security Monitoring

· Patch Management

· Change & Service Request Management

· Security Documentation & Compliance