Czech-speaking Emergency Call Center Agent (f/m/div.)

• You work in our emergency call center and are the first point of contact in emergency situations, primarily in road traffic.

• You are responsible for receiving calls, as well as capturing and documenting the required information.

• You correspond with police and fire department dispatch centers and provide relevant data for necessary rescue measures.

• You support and reassure the affected individuals until the rescue services arrive

• Personality: Customer-oriented, empathetic, strong communicator, and responsible.

• Working Practice: Self-reliant, conscientious, structured, as well as service- and solution-oriented.

• Experience and Know-how: You are passionate about new technologies and customer service in the automotive sector. Furthermore, you are a quick learner and proficient in using information technology.

• Flexibility: Willingness to work in a 24/7 shift pattern.

• Languages: You speak Czech at a native level and also have a good command of English.

Have we sparked your interest? If so, we look forward to receiving your application!

Your contact person for questions regarding the application process:

Mr. Christoph Meier