Dairy Deli - Manager

Job Title: Dairy/Deli Manager
Department: Dairy/Deli
Reports To: Store Director
FLSA Status: Non-exempt

Essential Duties and ResponsibilitiesThe Dairy/Deli Manager is responsible for the following duties (additional duties may be assigned as needed):

Prepares daily schedule and directs activities of Dairy/Deli department employees
Assures in-service training for all employees and documents all training
Maintains high-profit margin by approved pre-set budgets, which entails, but is not limited to sales goals, cost of goods, expenses, price changes, and waste management (shrink)
Assures high quality and proper quantity through accurate ordering and receiving
Assures all items in the dairy box are well within their expiration date
Rotates stock to assure high quality, fresh merchandise at all times
Sets up displays and stocks shelves, coolers, counter bins, tables, freezers, containers, or trays with merchandise
Maintains and cleans shelves, bins, tables, and coolers
Assures daily price changes are done accurately & completed before store opens; maintaining price integrity at all times
Monitors pull dates on all Dairy/Deli merchandise
Examines products bought for resale or received for storage
Arranges for all equipment to be fixed and cleaned (with the approval of the Store Director.)

Supervisory ResponsibilitiesManages employees in the department. Carries out supervisory responsibilities by company policies and applicable laws. Other responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding employees addressing complaints, and resolving problems.

Customer Service Skills
The Dairy/Deli Manager is expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. The Dairy/Deli Manager is expected to have a positive “can-do” attitude; treat others with respect; and easily adjust to changes in the workplace.

Education and/or ExperienceHigh School diploma or GED required. At least one year of experience in the Dairy/Deli or Grocery Departments is required.

Physical DemandsWhile performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger; handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee frequently is required to reach with hands and arms. He or she is occasionally required to climb, balance, stoop, kneel, crouch, or crawl. The individual must frequently lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.