Damage Billing Coordinator
The Damage Billing Coordinator is responsible for executing vehicle damage assessments and managing customer billing related to fleet assets. This role reviews and investigates vehicle damage, prepares and evaluates repair estimates, collaborates with outside repair facilities and internal departments, and ensures accurate and timely billing. The ideal candidate is detail-oriented, possesses strong communication and organizational skills, and has a solid understanding of automotive repair estimating and damage evaluation.
LOCATION
- Onsite- Fort Wayne, IN
COMPENSATION
- This position offers a competitive compensation package, benchmarked to regional market standards. It consists of a base salary plus the opportunity for quarterly profit sharing after one year of employment.
HOURS OF OPERATION
- Monday through Friday 8 AM - 5 PM ET
RESPONSIBILITIES
- Inspect returned fleet vehicles for reported damages and determine billable responsibility.
- Prepare, review, and validate repair estimates utilizing Mitchell Estimating Software.
- Coordinate with repair facilities and internal teams to obtain repair estimates, invoices, and supporting documentation.
- Analyze repair costs to ensure accuracy, consistency, and compliance with company guidelines.
REQUIREMENTS
MUST HAVE
- High school diploma or equivalent.
- Minimum 2 years of experience in automotive estimating, claims processing, vehicle damage recovery, or related field.
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word, and PowerPoint).
- Ability to work independently with a process driven approach, while also being adaptable to changing priorities.
- Excellent organizational and time management skills with the ability to prioritize and complete tasks on time.
- Team oriented mentality: "We win together, we lose together."
- Detail oriented, self-motivated, and able to maintain a high level of accuracy.
NICE TO HAVE
- In-depth knowledge of damage billing systems, particularly Mitchell or similar platforms.
Employee Benefits
At Premier Truck Rental (PTR), we invest in our people by offering competitive benefits, wellness programs, and growth opportunities designed to support you both professionally and personally.
Wellness & Fitness
Take advantage of our on-site CrossFit-style gym, featuring a full-time personal trainer dedicated to helping you reach your fitness goals. Whether you're interested in group classes, virtual personal training, personalized workout plans, or nutrition coaching, we’ve got you covered.
Exclusive Employee Perks
Enjoy a variety of additional benefits designed to make life a little easier and more enjoyable:
- PTR Swag & Uniform/Boot Allowance
- On-site Micro-Markets stocked with snacks and essentials
- Discounts on phone plans, supplier vehicles, mobile detailing, tools, and equipment
- Additional partner and vendor discounts
Performance Incentives (Commissions, Bonuses & Profit Sharing)
At PTR, we believe in rewarding success. Certain roles offer commission structures, bonuses, or profit-sharing opportunities based on performance. Incentive eligibility varies by position, so be sure to ask your recruiter about the compensation opportunities available for your role.
Comprehensive Benefits — Starting Day One
✔ Premium healthcare coverage (medical, dental, vision, mental health & virtual healthcare)
✔ 401(k) matching and long-term financial planning support
✔ Paid time off so you can recharge
✔ Life, accidental death, and disability coverage
✔ Ongoing learning and development opportunities
Training, Growth & Recognition
We partner with the Predictive Index behavioral assessment tool, which helps identify natural behavioral drives such as dominance, extraversion, patience, and formality. This tool supports hiring decisions, team development, and employee engagement throughout the entire employee lifecycle.
Culture & Connection — More Than Just a Job
At PTR, we don’t just build relationships with our customers—we build them with each other. Our tech-forward, highly collaborative culture is rooted in our core values.
Connect and engage through:
✔ PTR Field Days & Team Events
✔ The Extra Mile Recognition Program
✔ PTR Text Alerts & Open Communication
Employment Classification
Premier Truck Rental hires full-time, part-time, contractor, and intern positions, depending on business needs.
Benefits eligibility varies by employment classification. Contractors, interns, and part-time employees are not eligible for the full-time employee benefits package.
Equal Opportunity Employer
Premier Truck Rental is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law