Data & AI Ops Lead: CMDB & Service Intelligence

Capgemini UK is seeking a Data & AI Ops Lead to design, implement, and operate the ServiceNow CMDB, data, and AI Ops capabilities across a complex telecom environment. You will establish a single source of truth and drive operational intelligence.

In this role you will lead CMDB governance, enable AI Ops use cases, integrate diverse data sources, build dashboards and KPIs, and collaborate across teams to deliver reliable service health views.