Data Analyst (4Insite)

Company Overview

SBM MANAGEMENT SERVICES PTE.LTD. is an American multinational with 40+ years in global soft services. Trusted by Fortune 500 clients, SBM employs over 12,000 staff and leads in janitorial and workplace soft services with a focus on innovation and service excellence.

Job Summary

Support data management and system training to ensure accurate information flow and compliance within SBM’s operational processes.

Responsibilities

• Enter personal information accurately into databases from forms or spreadsheets to maintain data integrity
• Conduct periodic audits to verify data accuracy and compliance with company standards
• Train clients and new supervisors/executives on the inhouse system 4Insite to enhance user proficiency
• Review data for errors and report unusual findings to management for timely resolution
• Collect and verify completeness of information before data entry into software programs
• Maintain data accuracy through regular updates and quality checks
• Troubleshoot and resolve technical issues related to data systems to ensure smooth operations
• Assist management in monitoring data feeds into new systems for consistency and reliability
• Monitor training compliance within the knowledge centre assigned to employees to support workforce development
• Oversee monthly data feeds for quality, safety, and personnel details to uphold operational standards
• Communicate effectively with team members to resolve data errors and operational challenges
• Scan, print, and organize documents required for data entry to maintain proper records
• Adhere to privacy guidelines as mandated by local laws to protect sensitive information
• Generate weekly and monthly reports on customer feedback and improvement areas to inform management decisions
• Ensure software updates are applied promptly and provide training to new employees on company processes
• File and organize paperwork to maintain a clear record of original documents for audit purposes