Data Analyst
Summary
The Data Analyst will support the ECC transformation by performing end-to-end data analysis and designing reporting solutions, specifically focusing on migrating and modernizing contact center reporting using AWS Connect.
About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Data Analyst in ECC, you'll play a key role in supporting the Data Chapter Lead across end-to-end data analysis, reporting design, and delivery activities for the ECC transformation. You'll help migrate and modernise contact centre reporting on AWS Connect, turning voice, messaging, and assist…