Data Analyst
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Summary
A 9-month contract Data Analyst role in London, embedded in a global SaaS company's Customer Success Data Science Team. Day to day, you analyze data to improve how customer success is measured and delivered across CX, digital experience, service delivery and supportability, partnering with cross-functional teams.
Our Global SaaS client is now seeking an experienced Data Analyst to join their Global Customer Success Data Science Team for a 9-month contract . You’ll play a pivotal role in improving how they measure and deliver customer success, driving impact across Customer Experience, Digital Experience, Service Delivery, and Supportability. You will partner closely with cross-functional teams, and ensure that data informs strategy, enhances customer journeys, and scales operational excellence. Key Resp…