Data Analyst for Customer Experience (m/w/d)
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Summary
The Data Analyst will analyze qualitative and quantitative customer feedback to derive actionable insights, utilizing large language models for topic modeling and statistical methods to measure significance.
- Analyze qualitative and quantitative customer feedback
- Derive action recommendations from analytics
- Match customer feedback with customer data
- Measure statistical significance
- Perform topic modeling with large language models
- Prepare and visualize customer experience data