Data Analyst - Indemnity Data

TEAM: DATA RESOURCES
PAY TYPE: HOURLY
JOB OVERVIEW:
NCCI is the trusted source of workers compensation data, insights, and information services used by insurers, regulators, employers, and policymakers across the country. We help organizations make smarter decisions through the power of data—and we're looking for a Data Analyst to join our team.
In this role, you'll identify and resolve routine data issues, uncover root causes, work directly with customers and data providers, and help ensure the accuracy and integrity of data that supports critical business decisions. You'll gain exposure to data environments, business systems, testing activities, and process improvement initiatives while building valuable analytical and problem-solving skills.
If you're naturally curious, enjoy solving puzzles, and want to grow your career in data analysis, we'd love to hear from you.
This position will work in a flexible-hybrid environment. The preferred candidate would be local within a commutable distance to our Boca Raton, FL headquarters.
NOTE: NCCI will not sponsor applicants for work visas.
WHAT YOU’LL DO:

Identify and resolve customer data issues and assist data providers
Provide testing and system support, and research issues
Prepare documentation to resolve system requirements, procedures, or customer communications to resolve issues impacting core work functions and supported customer groups
Participate in process reviews and improvements of team functions
Collaborate with team members on resolutions to data provider challenges

WHAT IT TAKES:

Bachelor's degree or additional related work experience
2+ years of experience in:

Data analysis
Business operations
Data management
Financial services, healthcare, insurance, or similar analytical environments

In lieu of the work experience requirement, a degree with coursework in any of the following may be accepted:

Database and/or system management or design
Data extraction
Data mining
Data warehousing

Ability to:

Investigate and resolve data or system-related issues
Analyze trends and identify root causes
Manage multiple priorities and meet deadlines in a fast-paced environment
Work directly with customers and business partners

Strong analytical and problem-solving skills
Strong written and verbal communication skills
Proficiency with Microsoft Excel and other Microsoft Office applications

PREFERRED SKILLS AND EXPERIENCES:

Knowledge of insurance, claims, or financial data
Advanced Microsoft Excel skills

WHAT YOU’LL RECEIVE:

Compensation & Benefits

Competitive base salary
Annual performance bonus opportunity
Comprehensive benefits package and total rewards program

Culture & Environment

Flexible hybrid work environment
Collaborative and supportive team culture
Recognition of individual contributions and shared successes
Opportunities for professional growth and development

Boca Raton Headquarters Perks

On-site café and coffee shop
Fitness center
Game room
Employee events and activities
Company sports leagues