Data Analyst (MI Analyst)
Summary
Analyze operational data for a public-sector contact center, spot trends, and turn metrics into insights that guide leadership decisions.
Turn data into insight that drives better public services. Capita is looking for a detail-oriented Data Analyst to join a growing operation supporting the delivery of critical public sector services. This is an exciting opportunity for an analytical professional who enjoys working with operational data, identifying trends and transforming information into meaningful insights that drive performance. Supporting a large-scale customer contact operation, you'll play a key role in ensuring leaders h…