Data Analyst (On-site, Alabang)
Description
We are looking for a detail-oriented, analytical, and process-driven Data Analyst to support our client operations and project deliverables. The successful candidate will be responsible for processing and validating data, maintaining database records, handling customer transactions, preparing reports, and assisting with system migration and supporting quality assurance and process improvement initiatives.
Key Responsibilities
Process input information, conduct research, and analyze, validate, and handle customer requests related to registrations, information updates, payments, invoice processing, and other related transactions.
Update and maintain database systems to support accurate and efficient transaction processing and project deliverables.
Accurately encode information from source documents into designated systems and databases.
Compile, organize, research, and verify data to ensure accuracy, completeness, and consistency.
Detect and correct data errors, investigate discrepancies, and escalate unresolved issues to appropriate contacts, team leads, or supervisors.
Prepare and submit activity reports, progress updates, summaries, and completion logs as required.
Organize and utilize the necessary materials, tools, and resources to complete assigned tasks efficiently.
Provide assistance and support to team members as directed by team leads or supervisors.
Follow established Standard Operating Procedures (SOPs), company policies, client requirements, and guidelines to maintain quality, accuracy, and compliance.
Assist with system migration projects, including data preparation, validation, reconciliation, and data clean-up activities.
Participate in knowledge sharing and collaborate with team members to support efficient project execution.
Identify and recommend process improvements aligned with project scope, objectives, and operational requirements.
Perform other related duties as assigned to support project completion, business continuity, and client satisfaction.
Qualifications
Graduate of any bachelor's degree program.
A background in Information Technology (IT), Human Resources (HR), Finance, or a related field is a plus.
Experience in BPO, data processing, administrative support, transaction processing, or similar roles is an advantage.
Experience in Quality Assurance (QA), quality checking, data validation, or auditing is an advantage.
Process-oriented, with strong research skills and excellent attention to detail.
Ability to perform tasks with a high level of accuracy and consistency.
Strong analytical, critical-thinking, and problem-solving abilities.
Excellent typing skills, with a minimum typing speed of 40–50 words per minute (WPM).
Proficient in Microsoft Office applications, particularly Excel and Word; familiarity with SharePoint and other database or business systems is an advantage.
Effective written and verbal communication skills.
Ability to work independently and collaboratively in a team environment.
Willingness to learn new systems, adapt to changing project requirements, and follow established procedures.
Interested in applying? Kindly read and follow the instructions below:
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Thank you for your interest in joining our team. We look forward to learning more about you!