Data Analyst
Data Analyst
Department: Marketing - Business Intelligence
Job Description
Are you passionate about transforming data into meaningful insights that drive business decisions?
We are looking for a Data Analyst to analyze transactional and behavioral data from PalawanPay, identify trends and opportunities, and deliver actionable insights that support business growth, product development, and customer experience initiatives. The role will be responsible for data analysis, dashboard development, KPI monitoring, and reporting to help stakeholders make data-driven decisions.
Key Responsibilities
Analyze PalawanPay transaction data to identify customer behavior, usage patterns, trends, and potential areas for improvement.
Build and maintain dashboards and performance reports to monitor key business metrics and KPIs.
Collaborate with Product, Marketing, and Operations teams to support data-driven initiatives and strategic projects.
Validate, clean, and transform data to ensure reporting accuracy and reliability.
Prepare recurring reports and conduct ad hoc analysis on customer segments, product usage, and business performance.
Develop visualizations and present insights through Power BI, Tableau, and other reporting tools.
Monitor trends and key performance indicators such as user activity, transaction volume, retention, and monetization.
Qualifications
Education
Bachelor's Degree in Statistics, Mathematics, Business Analytics, Computer Science, or a related field.
Experience
1 to 3 years of experience in Data Analytics, Business Intelligence, or a related role.
Experience in fintech, e-wallets, financial services, or digital platforms is an advantage.
Skills
Advanced Microsoft Excel skills
Power BI and/or Tableau proficiency
SQL querying and relational database knowledge
Data storytelling and report presentation
Critical thinking and analytical reasoning
Strong communication and stakeholder management skills
Knowledge
Digital wallet and financial application business operations
User activity, transaction, retention, and monetization KPIs
Data visualization principles
Data cleaning and transformation
Dashboard development and KPI monitoring
Customer and transactional analytics
Certifications
Certification in Data Analytics, Power BI, Tableau, or other visualization tools is an advantage but not required.
Why Join Us?
Work with data that directly influences business strategy and customer experience.
Gain exposure to fintech and digital financial services.
Collaborate with cross-functional teams on high-impact initiatives.
Develop advanced analytics, visualization, and business intelligence expertise.
Be part of a data-driven culture focused on innovation and growth.
Turn data into insights that shape business decisions. Apply today!