Data Analyst (Queretaro)

The Data Management Analyst supports the creation, maintenance, and accuracy of business-critical master data across multiple systems. This role is responsible for processing data requests, managing tickets, validating information, and ensuring data quality and integrity.

Required Qualifications

• 0-3 years of experience in Data Management, Master Data, Customer Service, Operations Support, Shared Services, or a related area.
• Advanced English proficiency (written and verbal).
• On site Monday to Thursday
• Experience working with Microsoft Excel, including data filtering, sorting, lookups, and basic reporting.
• Strong attention to detail and commitment to data accuracy.

Key Responsibilities

• Receive, review, and process data management requests through ticketing systems.
• Create, update, and maintain master data records, including customers, products, shipping information, and other business-related data.
• Validate submitted information and ensure data accuracy, completeness, and compliance with company standards.
• Monitor and resolve data-related issues within established service level agreements (SLAs).
• Collaborate with cross-functional teams, including Customer Service, Supply Chain, Logistics, Sales, and Operations.
• Track, document, and communicate the status of requests and data updates.
• Generate basic reports and assist in identifying data trends, inconsistencies, and improvement opportunities.
• Maintain documentation of processes, procedures, and data governance requirements.
• Support data quality initiatives by identifying and correcting inaccurate, incomplete, or duplicate records.
• Participate in continuous improvement activities to enhance data management processes and user experience.
• Ensure compliance with internal controls and data management policies.