Data Analyst

Open 20d

Description

Key responsibilities:

  • Analyse user behaviour across the platform — funnels, retention, engagement, and drop-off patterns — to surface actionable insights for product and tech teams.
  • Build and maintain dashboards and self-serve reporting tools that enable non-technical stakeholders to make data-driven decisions.
  • Partner with product managers on feature instrumentation, A/B test design, and post-launch analysis.
  • Investigate anomalies and trends in platform data, translating findings into clear narratives with recommendations.
  • Work with data engineers to ensure event tracking and data pipelines are accurate and well-structured.
  • Support business and commercial teams with ad hoc analysis related to orders, GMV, and user lifecycle metrics.
  • Contribute to the team's data culture by documenting methodologies, defining metrics, and championing best practices.

Requirements

  • 2–4 years of experience in a data analyst or similar role, ideally in a tech, e-commerce, or marketplace environment.
  • Strong proficiency in SQL — you can write complex queries without hesitation.
  • Hands-on experience with a BI/visualisation tool (Looker, Tableau, Metabase, or similar).
  • Solid understanding of product analytics concepts: funnels, cohorts, retention curves, A/B testing.
  • Ability to translate ambiguous business questions into clear analytical frameworks.
  • Strong communication skills — you can present findings to both technical and non-technical audiences.
  • Comfortable working in a fast-paced, high-autonomy environment.

Nice to have

  • Experience with Python or R for analysis and automation.
  • Exposure to dbt, BigQuery, Snowflake, or similar modern data stack tools.
  • Prior experience in food delivery, marketplace, or on-demand platforms.
  • Familiarity with product event tracking tools (Segment, Mixpanel, Amplitude).
  • Experience supporting A/B testing frameworks end-to-end.