Data Analyst
Summary
Builds and maintains data pipelines, automations, and reports using SQL, BigQuery, and tools like Zapier and Twilio to improve business operations and decision-making.
Salary: $80,000 – $90,000 per year
About the Role
We’re looking for a technically skilled and solutions-focused Data Analyst to join our National Team in Sydney. This role is ideal for someone early in their data career, ready to take ownership of data operations across reporting, automation, and business tools.
You’ll play a key role in designing and maintaining data pipelines, automating manual tasks, improving reporting capabilities, and supporting the architecture of Jira workflows and automations. You’ll work across a modern tech stack that includes BigQuery, Atlassian, Zapier, and Twilio to drive better decision-making and smarter operations.
Role Responsibilities
Data Infrastructure and Reporting
Build and maintain robust data pipelines and workflows using SQL and BigQuery
Develop reports and dashboards to support business insights and performance tracking
Ensure data integrity and consistency across systems
Automation and Business Tools
Design, build and maintain Zapier and Twilio workflows, and automations to ensure efficiency
Help integrate various platforms for seamless data exchange and operational flow
Project Support and Innovation
Collaborate with internal teams to identify areas for automation and efficiency
Translate business needs into data solutions and custom automations
Key Skills and Attributes
1 - 3 years’ experience in data, business intelligence, or automation-related role
Proficient in SQL with hands-on experience building queries and managing databases
Strong analytical mindset with attention to detail and a drive to simplify and improve systems
Exposure to tools such as Zapier, Jira, Twilio, BigQuery, or similar platforms
Excellent communication skills and ability to collaborate across technical and and non-technical teams
Bonus points for: experience with customer journey mapping or programmatic marketing tools
About What Ability
What Ability is a registered NDIS disability service provider, operating across four states in Australia. We are passionate about creating engaging and fun experiences for people with disabilities, supporting them to live their best lives. With a National Team of over 800 support workers, including professional and semi-professional athletes, we empower individuals with disabilities by putting happiness first.
We exist to bring joy to those living with a disability, believing wholeheartedly that happiness comes first. Our vision is to create an inclusive world where everyone, regardless of their abilities, can thrive.
Why Join Us?
Be part of a purpose-driven company transforming the lives of people with disabilities
Join a tech-forward team that values innovation and simplicity
Opportunities to grow your technical and business skills in a fast-paced environment