Data Analyst

The ideal candidate will use their passion for big data and analytics to provide insights to the business covering a range of topics. They will be responsible for conducting both recurring and ad hoc analyses for business users.

Responsibilities:

• Understand client operations and translate business processes into structured, scalable digital workflows.
• Identify process inefficiencies, recommend improvements, and design systems that reduce manual effort and errors.
• Lead end-to-end implementation and onboarding, including workflow configuration, data setup, and reporting structure.
• Ensure successful go-live, adoption, and alignment with client business goals.
• Validate data accuracy and reporting logic using SQL and Excel.
• Design dashboards aligned with key business metrics and decision-making needs.
• Support API integrations by understanding data flows, validating integrations, and troubleshooting issues.
• Drive platform adoption, identify value gaps, and ensure long-term customer success.

Requirements:

• 3-4+ years of experience in Customer Success, Consulting, Operations, Analytics, or similar roles.
• Advanced proficiency in SQL.
• Strong Excel and data-handling capabilities.
• Working understanding of APIs and system integrations.
• Strong understanding of dashboards, reporting, and business metrics.
• Ability to quickly understand new industries, workflows, and business models.
• Structured, systems-first problem-solving approach.
• Strong ownership mindset with the ability to work independently in ambiguous environments.
• Clear communication and stakeholder management skills.