Data Analytics Consultant (Senior Associate)
Summary
The Data Analytics Consultant will provide strategic and operational support to U.S. Customs and Border Protection clients by analyzing data, creating visualizations with tools like Power BI, and improving business processes. This role involves developing KPIs, conducting stakeholder interviews, and drafting professional communications to drive client-centered solutions.
About the Company
Eagle Hill is a nationally recognized, award-winning consulting firm, based in the Washington, DC area. We pride ourselves on our unconventional approach to solving business challenges, with a focus on delivering value above expectations. Our collective of talented consultants encourages each other to bring their unique perspectives and experiences to deliver impact-focused solutions for our clients. The result is a working environment that encourages bold thinking, collaboration and delivering client-centered solutions.
Job Description
Eagle Hill is seeking candidates to fill current and potential data analytics roles for U.S. Customs and Border Protection (CBP) client projects. These projects will provide analytical, strategic, and operational support to enable CBP offices to use data more effectively, modernize operations, improve business processes, and strengthen mission delivery. Applicants must be willing and able to work on client sites within the Washington, DC metro area on a daily basis or as required by the client.
Anticipated project work may include data analytics and visualization, performance measurement, process improvement, business intelligence, program and project management, and other Eagle Hill service offerings.
At Eagle Hill, Senior Associates contribute to the development of solutions for our clients and take ownership of specific tasks in support of these efforts. They are expected to develop firsthand knowledge of clients and their business problems and contribute to team discussions, analysis, and solutions that help deliver impact for the clients. Senior Associates may also play an active role in broader account or Eagle Hill initiatives and business development activities. Specific responsibilities will vary based on project role, but may include:
- Using Power BI or similar tools to visualize data for executive-level audiences and decision-making
- Enabling the integration and analysis of data from multiple sources
- Developing metrics and KPIs for strategic initiatives and developing related reports
- Collecting and documenting current and future-state client processes
- Supporting the development of other client solutions and the creation of related strategies, approaches, and implementation plans
- Developing and conducting stakeholder interviews
- Developing high quality communications, such as presentations, newsletters, and memos
- Drafting documentation for client and internal work products
- Supporting other data gathering and analysis to identify gaps and recommendations
- Facilitating the client’s task management processes