Data Center Engineer - Team Lead
Description
Our Client is a Global provider for engineering in data centers service to customers in Singapore. Its businesses include IT system integration, training of data center service, hardware installation/ relocation/ post-sales services, and data center operation. With operation spanning across United States, United Kingdom, and Singapore. And additional outlets in Japan, Germany, India, Australia, South Korea, Indonesia, Dubai, and Vietnam.
Our Client is looking for a dedicated Data Center Operations Engineer to support day-to-day data center operations across multiple customer sites in Singapore. The successful candidate will be responsible for providing hands-and-feet support, coordinating operational activities, managing incidents, performing hardware installations and decommissioning, and ensuring that data center environments remain secure, safe, and operationally efficient.
What You'll Do
- Ensure operational readiness across multiple data centers.
- Perform daily inspections of servers, switches, and power systems.
- Maintain optimal computer room environment.
- Install, maintain, and troubleshoot data center server equipment.
- Conduct hardware maintenance and troubleshooting for Windows/Linux systems.
- Assist in Unix-like system troubleshooting and provide timely feedback.
- Troubleshoot and resolve network equipment and switch failures.
- Promptly replace switches and address link failures.
- Respond promptly to daily problems and emergencies.
- Provide resolution and follow-up troubleshooting.
- Arrange physical links, including optical fibers and network cables.
- Regularly inspect, repair, replace, and report on servers and spare parts.
- Prepare, record, and provide feedback on assets for work orders.
- Coordinate with asset inventory for accuracy and safety.
- Coordinate with data center operators, manufacturers, and logistics.
- Provide daily reports to relevant stakeholders.
Requirements
- Professional degree in computing, information systems, computer engineering, electrical engineering, or related field.
- More than three years of server or storage maintenance experience, preferably in data center or internet data center environments.
- Familiarity with servers and storage principles from mainstream manufacturers.
- Hands-on ability to independently resolve server and system failures.
- Proficiency in Windows, Linux systems, and office software.
- Ability to adapt to a 24/7 shift system.
