Data Center Operations Engineer - Mumbai - Imm Joiners preferred

Scope of work / Deliverables for IT Ops Kotak DC

Service window will be 24x7 on site.

1. Site Management:

Ensuring complete adherence to the data center policies and procedures as lay down by KMBL.

2. Backups & Media Management:

a) Manage the backup cycle for the various systems in the DC as per the policy laid by KMBL.

b) Co-ordination with DBA & Sys Admin team for hash/unhash schedule script/crone to ensure backups completed successfully

c) Ensure that the backup media is transferred & retrieve to/from the offsite center and is monitored on regular basis.

d) Verify the backup integrity by restoring the sample files on a periodic basis.

e) Keep record of all backups and all recycling status.

f) Keep Backups & Restoration schedule and procedures up to date.

g) Restorations as & when required by users / client

h) Backup Policy configuration

i) Call logging & Troubleshooting part at initial level when problem arises in both hardware & application level.

3. Daily Operations:

a) Carry out the SOL-EOD/BOD activities for the financial transactions servers.

b) Carry out day to-day activities assigned by KMBL.

c) Monitoring disk space of Critical servers on daily basis, escalate this to concern team if below level

d) Co-ordination with DBA & Sys admin team for patches applied on system

e) Co-ordinate with other sister concerns team for smooth operation of their activities

(E.g. Kotak Securities & Kotak Insurance)

f) Housekeeping activities with Coordination of System & Windows Admin Team

g) Follow Escalation matrix in each & every abnormal incidence including EOD BOD’s

h) Provide generated Special data (Monthly Statement / Credit card) for printing purpose to vendors allocated by client as & when such requirement arises.

g) NSDL operations/SOD/EOD ops.

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