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HCLTech

Data Center Operations Support (North East / Shift up to 8PM)

Posted Updated
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Salary: $5,000 – $7,000 per month

Key responsibilities

  • Monitor and maintain critical data centre infrastructure, including power, cooling, and fire suppression systems

  • Perform environmental monitoring checks (temperature, humidity, and water leakage)

  • Support facility maintenance, equipment installation, and cable management activities

  • Manage physical security operations, including access control, CCTV monitoring, and visitor management

  • Monitor IT systems and perform basic troubleshooting, system administration, and user access management

  • Support incident response, service requests, backup operations, and disaster recovery activities

  • Maintain accurate documentation, asset records, operational logs, and reports

  • Coordinate with vendors and internal teams to ensure smooth day-to-day operations

About you

  • Diploma or Degree in Information Technology, Facilities Management, Engineering, or a related field

  • At least 4 years of experience in Data Centre Operations, IT Operations, or Facilities Management

  • Understanding of critical infrastructure systems, IT operations, and security controls

  • Strong troubleshooting, analytical, and problem-solving skills

  • Good communication and stakeholder management abilities

  • Ability to work in a shift-based environment and respond to operational incidents when required

  • ITIL Foundation (preferred)

  • Data Centre Operations Certification (preferred)

  • Basic IT Infrastructure Certifications (preferred)

  • Security Awareness Certification (preferred)


Skills

See also

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