Data Center Technician (7-month Secondment Contract)
Summary
Hands-on data center work: racking and configuring servers and SAN/NAS storage, swapping drives and RAM, running and testing Ethernet/fiber cabling, and keeping DCIM inventory records and work tickets up to date. Core tech includes Dell/HPE/Lenovo server hardware, RAID, and basic networking.
Key Responsibilities
Unbox, mount/unmount, rack, stack, and configure server hardware, storage arrays (SAN/NAS), and PDU power connections
Perform routine hardware diagnostics, drive replacements, RAM swaps, and basic component replacements
Safely un-rack, wipe, and document legacy hardware scheduled for disposal or recycling
Run, route, dress, and label Ethernet and Fiber Optic cables following strict data center standards
Use cable testers to verify connectivity and signal integrity before deployment
Keep cable management arms, patch panels, and rack spaces tidy and organized
Update inventory records, rack location charts, and serial numbers in the DCIM (Data Center Infrastructure Management) system
Receive, update, and resolve work tickets related to hardware swaps, cable pulls, and audit checks
Requirements
Associate degree or above in Information Technology, Computer Science, Computer Engineering, or a related discipline
1+ year solid experience in IT server field technician work, server hardware maintenance, and data center operations
Experienced in major server products (e.g., Dell, HPE, Lenovo), RAID configurations, and storage protocols
Fundamental understanding of computer hardware components (CPUs, RAM, hard drives, NICs, UPS)
Knowledge of basic networking concepts (IP addresses, subnets, Ethernet standards)
5-day work week (non-fixed schedule)
Ability to perform shift and overnight duty for onsite support, including weekends, nights, or on-call rotations if required