Data Center Technician (Contracts)

We are looking for a highly motivated and skilled Datacenter Technician to join our Systems Data Centre team at D. E. Shaw India. The Data Centre team designs, builds, and maintains our firm's critical infrastructure, including data centres and machine rooms. This hands-on role offers the opportunity to be part of an inclusive, collaborative, and dynamic work environment.

Responsibilities:

• Rack, build, install, and troubleshoot servers, storage systems, and networking equipment in the data centre.
• Adhere to standard data centre processes while maintaining high standards for cabling and labelling.
• Complete required updates in DCIM and inventory management systems.
• Collaborate with global teams and vendors to identify, diagnose, and resolve technical and non-technical issues.
• Maintain accurate documentation of actions taken and resolutions completed in internal tools.
• Provide on-call support during business hours, after hours, and on weekends.
• Monitor and prioritise daily workflow to ensure tasks are completed in a timely manner.

Requirements:

• Graduate with at least 2-3 years of prior experience in operations within a data centre environment.
• Good understanding of hardware, software, electrical power, and peripheral equipment.
• Knowledge of various cable and connector types, such as fibre optic and twisted pairs.
• Familiarity with different operating systems and system tools, including Windows/Linux and Cisco IOS.
• Experience with manufacturer-specific hardware and tools, such as Dell iDRAC and Cisco CIMC.
• Excellent troubleshooting skills, including the ability to diagnose and fix hardware failures and network issues.
• Hands-on experience in a data centre is a must.
• Strong organisational skills and ability to manage and prioritise multiple tasks.
• Effective communication skills, both written and verbal.
• Flexibility in working hours, including evenings and weekends.