Data Center Technician

Databank's footprint spans six enterprise class data center facilities across Texas, Kansas, and Minneapolis. Each data center offers state-of-the-art network infrastructure, security protocols, and environmental controls systems to ensure reliable service for your hosting needs. With the rapid growth and expansion DataBank is looking for the ideal candidate to support the continuing demand for our data centers and managed services.Databank is looking for a talented, energetic Data Center Technician capable of working in a fast-paced environment. The Data Center Technician, working under the direct supervision of the Data Center Lead Technician, is responsible for the operations, maintenance, and monitoring of the data center and supporting infrastructure.The data center is a 24x7x365 manned facility, this is an entry level position into a 24/7 Data Center operations group. The right candidate must be able to work nights and weekends. Job Responsibilities:

• Providing ‘smart-hands’ support to colocation customers.
• Extending customer circuits including POTS, T1, T3, Ethernet, and OCx.
• Construction of ladder and fiber trays.
• Installation and maintenance of the structured cabling system.
• Rack & stack of IT hardware.
• Installation of AC & DC power circuits.
• Working with our ticket system (Netsuite).
• Maintain accurate records and document all problems.
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.
• Tracking and trending of operational characteristics through our BMS and DCIM platforms.
• Crossover work with the facilities team as needed.

*Job Requirements *Our ideal candidate will possess the following skills, abilities, and knowledge: • An associate’s degree, trade school certification, or other verifiable training in a relevant technical field. • 5 years technician experience in a critical environment. Preference given to data center, hospital, or power plant experience. • Knowledge of telecommunications technologies, systems, and circuits.

• Knowledge of datacom technologies, systems, and circuits.
• Extensive experience terminating and testing CAT 5/6 and SMF cables.
• Excellent written and verbal communication skills.
• Strong understanding of the electrical and mechanical systems used in a data center environment, including: Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units, Chillers, Air handling units and CRAC units.
• Ability to communicate intelligently and effectively with contractors who perform maintenance or upgrade work on these systems.
• Ability to work independently and manage multiple project and priorities.
• Ability to lift 60-75lbs.
• BICSI and CompTIA certifications are desirable.

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