Data Center Technician IC1
Summary
Entry-level data center technician working alongside data center leads to install, troubleshoot, and maintain servers, networking equipment, and cabling. Day-to-day includes ticket handling, inventory pulling and updates, equipment repair, and racking/moving gear for special projects.
As a Data Center Technician I, you will be working alongside Data Center Leads in supporting installs, troubleshooting, and maintaining servers, networking equipment, and cabling.
• Understand the overall ticket management process
• Pull required inventory as defined by the inventory process with accuracy
• Update inventory systems as required
• Start to understand, learn, and apply server repair methods to data center equipment
• Physically assist in moving and racking equipment as directed for special projects
• Other tasks as required by management
Skills
• HS Diploma or GED
• Associates or Bachelor's degree, OR working towards an Associate or Bachelor's degree a plus
• 1+ years of computer hardware repair experience
• Basic knowledge of or hands-on experience with computer hardware /repair
• Ability to learn new software quickly
• Professional communication skills, both verbal and written
• Self-motivated, professional, and strong attention to detail
• Ability to multi-task