Data Center Technician ( Inzai, Japan )

Role Overview

ByteBridge is looking for a hands-on Data Center Technician to support day-to-day technical operations at our client’s data center in Inzai, Chiba.

The role will focus on installation, troubleshooting, cabling, hardware support and remote/smart-hands activities within a mission-critical data center environment.

Key Responsibilities

• Perform rack and stack of servers, network equipment and other IT hardware.

• Install, remove, replace and troubleshoot server and network hardware.

• Perform copper and fibre cabling, patching, cross-connects, cable routing and labelling.

• Support hardware deployment, migration and decommissioning activities.

• Provide remote hands / smart hands support to client and regional engineering teams.

• Troubleshoot hardware, connectivity and cabling issues and escalate where necessary.

• Perform basic equipment checks and assist with fault identification.

• Maintain accurate asset records, equipment inventories and work documentation.

• Update tickets and provide clear reports on completed activities and incidents.

• Coordinate with vendors, engineers, NOC teams and other stakeholders for site activities.

• Support equipment receiving, staging, installation and removal.

• Follow data center access, security, EHS and change-management procedures.

• Maintain good housekeeping and cable management standards within the data hall.

• Support after-hours or scheduled maintenance activities when required.

Requirements

• Diploma, technical qualification or equivalent experience in IT, Networking, Electronics, Engineering or a related field.

• 2+ years of experience in a data center, IT infrastructure, network support or similar technical environment preferred.

• Hands-on experience with server/network hardware installation and troubleshooting.

• Good knowledge of structured cabling, copper and fibre.

• Experience with rack & stack, patch panels, cross-connects and cable labelling.

• Basic understanding of networking concepts and data center infrastructure.

• Comfortable using ticketing systems and maintaining technical documentation.

• Able to work independently and follow detailed procedures in a mission-critical environment.

• Physically able to handle and install IT equipment safely.

• Good communication and problem-solving skills.

• Japanese language proficiency required for coordination with local teams and vendors.

• Ability to communicate in English with regional/global teams is preferred.

• Must have valid authorization to work in Japan.

Preferred

• Previous experience working in a hyperscale, colocation or enterprise data center.

• Experience providing remote hands / smart hands services.

• Familiarity with server hardware such as Dell, HPE, Lenovo or similar.

• Familiarity with DCIM, ticketing or asset-management systems.

• CCNA, CompTIA, CDCP or other relevant technical certification is an advantage.