Data Center Technician
Good understanding of M&E infrastructure.
Supervise preventive maintenance activities and ad-hoc works orders on mechanical, electrical and other installed M&E systems and ensure timely and quality work.
Experience working in critical M&E facilities or experience in ACMV, electrical or fire systems will be an advantage.
Able to carry out impact assessment during system fault and technically sound to contain fault to ensure M&E system service continuity.
Ensure proper escalation in accordance to incident escalation process.
Carry out work in accordance to site processes and requirements.
Proactively look out for site abnormalities and possible areas of improvement, recommend solutions and put up proposal to Supervisor.
Able to prepare and review SOPs, MOPs and EOPs.
General facilities duties, including monitoring of equipment and report on daily condition.
Any other duties assigned by Supervisor.
Able to support 24x7 rotating shifts.
Assist DC Ops Manager / Site Lead to manage day to day FM operations of accounts
Ensure fulfilment of scheduled commitments for FM teams
Ensure good planning and execution of service schedules
Assist in training staff members on proper work processes, operating procedures, equipment servicing, etc., and manage FM engineers’ technical competencies
Manage Staff deployment and attendance administration
Motivate site staff and ensure safe & conducive work environment
Manage customers’ expectation and deliverables and establish rapport for long term customer relationship
Manage onsite vendors and ensure timely and quality work
Provides solution proposals to clients for issues encountered onsite
Provide support to other FM site Teams for any emergency situations
Ensure continuous site improvements in areas of M&E Infrastructure, green initiatives, and operational processes
Responsible for FM Quotation submission and obtain of Vendor quotation
Ensure toolbox / daily ops meeting to be conducted c/w MOM
To provide regular support to update of the Asset Management, Risk Management, Incident Management, Weekly Report, Monthly Report and Quarterly Report
Review and provide close support to the onsite team to generate the Lifecycle replacement programme, create opportunities to meet sales revenue targets