Data Center Technician (m/f)

• Take ownership of remote hands support including cross connect installations and fiber troubleshooting
• Lead as the primary responder to critical infrastructure incidents ensuring rapid resolution
• Communicate effectively with customers to provide transparent updates on remote hands tasks
• Engage fully in a structured rotating shift schedule with 12-hour day and night shifts, including designated rest periods
• Support and execute data center installation and migration projects with precision
• Maintain and manage inventory to support efficient data center operations
• Work collaboratively across teams to uphold operational excellence and health and safety standards
• Perform regular inspections and support preventive maintenance initiatives to minimize downtime

Potrebno obrazovanje, znanja i vještine

• Proven expertise in remote hands operations, fiber troubleshooting, and foundational electrical system knowledge
• Commitment and resilience to thrive within a rotating 12-hour shift work environment
• A proactive problem-solving attitude with excellent communication skills key to customer success
• Min. 1 year of experience in relevant technical environments such as telecommunications, electrical, or cooling systems
• Fluent English & Croatian communication skills, both written and spoken
• Relevant vocational or secondary technical education with electrician certification seen as a significant plus
• Strong grasp of data center operational best practices alongside ITIL or similar process knowledge
• Demonstrated ability to collaborate effectively while maintaining high service standards
• Advantageous to have experience engaging with customers and managing cross-functional project workloads

Poslodavac ti nudi

• Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
• Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work.
• As part of our team, you'll get to work with people from different business areas, challenge the way we do things, and put your ideas into action.
• We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
• This is an exciting time to join our business, so apply now and make your mark on our future.