Data Center Technician
Summary
Onsite data center technician in Calgary troubleshooting servers, networking, and storage hardware, maintaining documentation, and mentoring junior staff in a 24x7 mission-critical environment.
Description
TEKsystems is seeking a skilled Data Center Technician to support one of our largest global cloud and technology clients. In this role, you will serve as a key technical resource within the data center operations team, providing advanced troubleshooting, infrastructure support, and operational excellence in a mission-critical environment.
Key Responsibilities
Act as a primary technical resource and escalation point for complex hardware and infrastructure issues within the data center environment.
Diagnose, troubleshoot, and resolve server, networking, storage, and rack-level infrastructure incidents with minimal supervision.
Create, maintain, and improve technical documentation, standard operating procedures, and knowledge base articles.
Mentor and provide technical guidance to junior technicians, ensuring effective knowledge transfer and team development.
Perform basic to intermediate system administration tasks and collaborate with remote teams to support enterprise infrastructure.
Develop and utilize automation scripts where appropriate to improve operational efficiency and reduce manual effort.
Independently manage and resolve support tickets while maintaining adherence to service level agreements (SLAs).
Execute small-scale projects autonomously and collaborate with management on larger site initiatives, upgrades, and deployments.
Serve as the initial escalation point for junior team members and assist in incident resolution and root cause analysis.
Maintain a comprehensive understanding of the equipment, systems, and technologies supported within the data center.
Contribute ideas for process improvements, operational efficiencies, and infrastructure optimizations.
Follow established procedures while demonstrating sound judgment, attention to detail, and the ability to make informed decisions in a fast-paced environment.
Required Qualifications
Experience supporting data center operations, server hardware, networking, or enterprise infrastructure environments.
Strong troubleshooting and problem-solving skills across hardware and infrastructure technologies.
Working knowledge of Linux, Windows Server, and system administration fundamentals.
Experience with ticketing systems, operational documentation, and change management processes.
Familiarity with scripting and automation tools such as PowerShell, Python, or Bash is an asset.
Ability to work independently while collaborating effectively with local and virtual teams.
Strong communication, organizational, and customer service skills.
Preferred Qualifications
Experience supporting hyperscale cloud or enterprise data center environments.
Knowledge of server, storage, networking, and rack infrastructure deployment and maintenance.
Industry certifications such as CompTIA Server+, Network+, Linux+, CCNA, or equivalent.
Experience working in a 24x7 mission-critical operations environment.
Skills
Data center, Rack and stack, Hardware, Hardware troubleshooting, Infrastructure, systems administartion, Linux, Windows, triage
Top Skills Details
Data center,Rack and stack, Hardware, troubleshooting, Infrastructure, systems administration
Additional Skills & Qualifications
Rotating shifts:
NO OT- 40hrs, 10hrs a day, 4 days a week
Rotation, 6 weeks: sun-weds 8am-6pm, sun-weds 10pm-8am, weds-sat 8am-6pm
Safety shoes,
Mileage expense- for training purposes
Experience Level
Intermediate Level
Job Type & LocationThis is a Contract position based out of Calgary, AB.
Pay and BenefitsThe pay range for this position is $27.00 - $31.00/hr.
Workplace TypeThis is a fully onsite position in Calgary,AB.
À propos de TEKsystems et TEKsystems Global Services
Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com.
Ordonnance sur l’égalité des chances de San Francisco: Conformément à l’Ordonnance sur l’égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.
Utilisation de l’intelligence artificielle (IA): Nous pouvons utiliser l’intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d’embauche, notamment la recherche, la présélection et l’évaluation des candidatures. L’IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.econnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.