Data Centre Operations Engineer

Roles & Responsibilities

We are seeking a diligent and proactive Data Centre Operations Engineer to monitor and maintain our data centre environment ensuring optimal performance, security, and reliability. The ideal candidate will have hands‑on experience in data centre operations, possess strong troubleshooting skills, and be willing to work in a 24x7 rotational shift environment.

Key Responsibilities

• Monitor and maintain the data centre environment, including power supply, cooling systems, temperature, humidity, water leakage detection, and fire safety systems.
• Liaise with building management and subcontractors for equipment maintenance and repairs.
• Perform capacity management by analysing resource utilization and planning for future growth.
• Ensure compliance with IT security policies, including physical access control and visitor management protocols.
• Manage backup operations, including tape management, off-site storage, and inventory control.
• Conduct daily system health checks to ensure all systems operate optimally.
• Ensure timely resolution of incidents and adherence to service level agreements (SLAs).
• Maintain and regularly update data centre operating procedures and documentation.

Requirements

• Willingness to work in a 24x7 rotational shift schedule, including Sundays and public holidays.
• Strong troubleshooting and incident management skills with the ability to analyze and resolve issues efficiently.
• Possess relevant qualifications or certifications, minimally a Data Centre entry-level certification or equivalent.
• At least three (3) years of hands‑on experience in data centre operations.
• Highly organized and able to consistently perform daily operational tasks with minimal supervision.