Data Centre Operations Manager (7x24 support role on shift duty)
About the role
This is a core infrastructure management role responsible for the full lifecycle operations of data centre networks, servers, virtualization, storage, and security systems. The position leads EOS (End-of-support) equipment replacement, facility upgrades, disaster recovery (DR), compliance, and cross‑team shift management. The manager ensures 7×24 production environment stability, project execution, team collaboration, and standardized operations processes, while aligning with government and enterprise compliance audits.
Key responsibilities
Manage multi‑data centre network architecture, including routers, switches, load balancers, and firewalls (Huawei, F5, FortiGate, Cisco)
Oversee asset lifecycle, EOS (End-of-support)/EOL (End-of-license) replacement planning, and facility operations (power, cabling, inspections, vendor acceptance)
Lead VMware cluster operations, resource optimization, fault diagnosis, and performance tuning
Manage Windows/Linux servers, patching, permissions, and stability
Support container (K8s) operations and middleware (Redis, RocketMQ, XXL‑Job)
Enforce security baselines, firewall policy reviews, and access control
Lead CVE risk assessments, vulnerability remediation, and monthly security audits
Manage EDR, endpoint security, and antivirus (Trellix/Kaspersky)
Organize annual/quarterly DR drills, design test cases, simulate failures, and produce reports
Oversee ManageEngine platforms (OpManager/SDP/ELA/APM), alarm governance, automation, and reporting
Requirements:
5+ years in data centre operations
2+ years in team/project management
Expertise in Huawei routers/switches, F5 load balancers, FortiGate firewalls
Strong VMware, Windows/Linux operations knowledge
Familiarity with ITIL processes, incident/request classification, change management
Experience in EOS lifecycle management and hardware replacement projects
Security operations, vulnerability governance, EDR, compliance
DR drill leadership, test case design, reporting
Team management with 24‑hour shift systems
Good English reading/writing for vendor coordination and documentation